Harbourview Therapy is a centre in Winnipeg that is dedicated to helping you get back to full physical health. We offer physiotherapy for those who have suffered accidents, sports injuries, work injuries, and more, as well as massage therapy to help you relax and recover. We also have a certified dietitian with experience in sports nutrition and chronic disease management.
Our aim is to help our clients achieve their maximum potential through therapeutic recovery and proper nutrition. To book an initial consultation with one of our experts, please contact us today via phone or email. You can even schedule an appointment through our web portal. We look forward to hearing from you.
In order to meet our commitment to patient safety, we have changed our booking procedures to include pre-screening questions. We are asking patients to help us maintain a healthy and safe environment in our clinic by answering pre-screening questions truthfully and following new procedures in the clinic where required. Clinic staff will collect screening information at time of booking and again in person at the time of appointment. The screening questions will apply to those that accompany patients, parents, caregivers, etc. We also have increased our cleaning schedule for our washroom and use only Health Canada approved disinfectant on all our treatment areas.
We ask that you arrive as close to your appointment time as possible. We are implementing a 2-person maximum in the waiting room. This includes reception desk and waiting room chairs. If possible, bring only yourself to your appointment. The clinic chairs are set up for social distancing measures. If you see 2 people in our waiting area, we ask you wait outside (weather permitting) or in your vehicle and enter the clinic when 1 customer exits. We recommend you bring a mask to the clinic. If you do not have your own, we will have some for you.
Upon entering the clinic, hand sanitizer will be present to your left. We ask that you sanitize your hands prior to entry, and mask must be worn properly. Once sanitized, you will be directed by our staff or clinician to your appointment room.
COVID-19 Clinic Safety Measures
The safety of you, your family members and our staff is our number one priority. Our booking procedures are modified to maintain physical distancing requirements that take priority over occupancy limits. Members of the public must adhere to the two-metre distance rule; we have ensured this in our facility.
We have also acquired all the necessary personal protective equipment (PPE) essential in protecting and preventing the spread of COVID-19. All sanitization products follow the Health Canada guidelines from hand sanitizers and hand wipes to disinfecting products. Hand sanitizers contain 60-80 percent ethanol or 60-70 percent isopropanol mixtures and appropriate DIN numbers. Environment cleaning and disinfection is essential to avoid the possible spread of COVID-19.
The frequency of cleaning and disinfection is dependent on the nature of use/contact of the surface/item in question. Our clinic disinfects all patient contact items between each patient use. Examples are but not limited to treatment tables, massage tables, physiotherapy tables, headrests, arm rests, all equipment, contact surfaces, exercise equipment, therapeutic tools, devices, diagnostic tools, procedural work surfaces, commonly touched areas, light switches, door handles, taps, toilets, handrails, countertops, touch screens/mobile devices, keyboards, payment machines, clipboards, pens, towels, etc. We have eliminated all books, magazines, toys, remote controls, literature, and brochures.
We will still have our 24-hour cancellation policy in place with leniency toward illness-related circumstances. We will not charge anyone for a missed appointment who suddenly comes down with symptoms of an illness or a member of the family that requires immediate attention.
One day life will return to normal; for now we must follow these procedures to our best capabilities. The staff at Harbourview Therapy appreciate all of our clients and thanks you from the bottom of our hearts for all your support.